Jump Start Service
Birmingham.

Tracy’s Polo wouldn’t start outside her flat in Edgbaston. Before calling anyone out, she rang three jump start services to compare prices. “Two of them said ‘it depends’ and wanted to send someone before giving me a number. Roadway Assist just told me the price on the phone.” She called 07782 622388 and got a fixed figure within the first minute of the call.

Technician arrived and confirmed the exact price quoted earlier. Conductance test: battery healthy, deep discharge only. Jump started, no replacement needed.

Tracy paid exactly what she was quoted. Her review specifically compared the experience against the other two companies she’d called, both of whom she said “wouldn’t commit to a number until they arrived.”

Ray runs a small courier fleet based at Birmingham Business Park. One van wouldn’t start. He called 07782 622388, was quoted a fixed price for the callout, and asked whether an invoice would match that figure exactly. The coordinator confirmed it would — no adjustments after the fact.

Technician arrived, jump started the van, conductance test confirmed the battery was healthy. No replacement needed — price stayed at the original callout figure.

The invoice arrived the next day and matched the phone quote to the penny. Ray set up a fleet account afterwards specifically because the quoted price and the invoice lined up exactly — something he said hadn’t always happened with previous providers.

Fatima had been caught out before by a breakdown company that quoted one price on the phone and charged more on arrival, citing a “diagnostic fee.” She was wary calling Roadway Assist, and asked directly whether the price could change once the technician arrived. “They said no, and they meant it.”

Technician arrived, confirmed the situation matched what Fatima had described, and the price stayed exactly as quoted. Conductance test performed, battery confirmed failing, replacement cost agreed before fitting.

Fatima paid the original quote plus the separately agreed battery cost — nothing else. Her review specifically mentioned rebuilding trust after a bad experience elsewhere, citing the price staying fixed as the reason.

Dean’s car battery needed replacing, not just a jump start. He called 07782 622388 wanting to know the battery cost before agreeing to anything. The coordinator explained the jump start price was fixed regardless, and the battery cost would be confirmed separately once the conductance test result was known — no pressure to accept on the spot.

Technician arrived, jump started the car, conductance test confirmed the battery was failing. Replacement cost was quoted clearly before any work began, and Dean had a genuine choice to decline.

Dean accepted the replacement once he knew the exact figure. He noted in his review that being given a real choice — rather than a fait accompli once the technician had already started — was what made the difference.