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About Roadway Assist

We built the
service people
deserved.

Roadway Assist is a UK-wide mobile tyre fitting, vehicle recovery and battery jump-start service built around one promise: when you call, the right help is already on the way. Real people. Fixed prices. DVSA-certified technicians. No membership required.

10,000+ Jobs
Completed
16 Counties
Covered
24/7 Always
Available
4.8 Google
Rating
DVSA Certified Technicians ✓ Verified
18 Min Avg Response Time Tracked every call-out
No Fix No Fee — Guaranteed Zero exceptions, ever
24 / 7 Always Available 365 days — inc. Christmas
Registered Companies House UK Co. No: 16988542
DVSA Certified Verified Technicians
18 Min Response UK Average
No Fix, No Fee Every Job
24 / 7 Always Open
UK Registered Co. 16988542
Our Story

How Roadway
Assist started.

Roadway Assist started with a simple problem. Too many drivers were getting let down by recovery services that quoted 90-minute waits, by mobile tyre fitters who did not turn up, and by garages that charged premium prices for budget work. We thought there had to be a better way. So we built one.

A mobile service that actually shows up. A team that picks up the phone when you call. A network of DVSA-certified fitters and trusted recovery operators who work to a standard, not a price target. Every tyre we carry is a brand-new premium tyre. Every technician we dispatch is trained and insured.

Today we operate across 16 counties in England. From the West Midlands to the Home Counties, from Greater Manchester to West Yorkshire. We have completed over 10,000 jobs for drivers who needed help fast and got it. We are proud of the business we have built, and we are still hungry to do it better tomorrow than we did today.

"We built the service we wished existed. One that picks up the phone. One that turns up when it says it will."

Elham Naimee, Founder, Roadway Assist

Founded 2024 DVSA Certified Fully Insured 16 Counties
Roadway Assist van loaded with brand-new tyres ready for deployment
10,000+ Jobs completed since launch
Our Principles

What we
believe.

These are the principles we built Roadway Assist around. They are the reason we are not the cheapest option. And the reason our customers come back.

Roadway Assist technician in uniform working with a large commercial tyre
01

Quality Over Price

We do not fit part-worn tyres. We do not quote low to upsell later. We supply genuine brand tyres, recover vehicles damage-free, and charge a fair fixed price for proper work. If you want the absolute cheapest option, we are not it. If you want it done properly, we are.

02

Speed Matters

A flat tyre at 7am, a breakdown on the M25, a dead battery in a car park. These are urgent moments. We treat them like they matter. 18 minutes average response for tyre fitting. 30 minutes for recovery. We do not make you wait.

03

Real People Answer

No call centres. No automated menus. No hold music. When you call Roadway Assist, a real person picks up . Day, night, Sunday, Christmas Day. Because when you are stranded, the last thing you want is "press 1 for further options".

04

Honesty About Price

You get a fixed price before we dispatch anyone. The price you hear is the price you pay. No padding when the job is done, no surprise charges, no "the parts were more expensive than expected". What we quote is what you owe.

05

No Membership, No Traps

You pay per job, not per year. We do not lock you into annual fees you will never use. If you need us once, you pay once. No membership, no subscription, no annual fee. We earn the business each time we show up.

How We Compare

The honest
comparison.

You have options when you need mobile tyre fitting or vehicle recovery. Here is an honest look at how we compare to the main alternatives.

FeatureRoadway AssistAA / RACBudget Fitters
Response Time18-30 min avg60-90+ min typicallyOften delayed
Payment ModelPay per jobAnnual membershipPay per job
Tyre QualityPremium brands onlyVaries by partnerOften part-worns
Price UpfrontFixed quote, alwaysStandard feesMay change at job
EV and PrestigeSpecialists on callLimited coverageRarely equipped
Real Person On CallAlways, 24/7Call centre routingSometimes
Damage-Free FlatbedStandard includedAvailable, extra costRarely offered
No Fix, No FeeEvery job, guaranteedNot alwaysNot always
Response Time Us AA/RAC Budget
Roadway Assist18 to 30 min average
AA / RAC60 to 90+ min typically
BudgetOften delayed or no-show
Payment Model Us AA/RAC Budget
Roadway AssistPay per job. No membership.
AA / RACAnnual membership required
BudgetPay per job
Tyre Quality Us AA/RAC Budget
Roadway AssistPremium brands only
AA / RACVaries by partner
BudgetOften part-worn tyres
Upfront Price Us AA/RAC Budget
Roadway AssistFixed quote before dispatch
AA / RACStandard fees
BudgetPrice may change at job
EV and Prestige Us AA/RAC Budget
Roadway AssistTrained specialists
AA / RACLimited coverage
BudgetRarely equipped
Real Person On Call Us AA/RAC Budget
Roadway AssistAlways. 24 hours a day.
AA / RACCall centre routing
BudgetSometimes
No Fix, No Fee Us AA/RAC Budget
Roadway AssistGuaranteed on every job
AA / RACNot always
BudgetNot always
We are not trying to replace the AA or RAC. They suit some people. We are a better fit for drivers who want pay-per-job premium service, a real person on the phone, and premium vehicles handled by specialists. If that is you, we are the right call.
Roadway Assist DVSA-certified technician in branded uniform fitting a tyre at the roadside
DVSA Certified Technicians
Fully Insured and Registered
No Fix, No Fee. Every Job.
Fixed Price Before Dispatch
Who We Serve

Every vehicle
on UK roads.

Mobile tyre fitting and vehicle recovery for every vehicle type. Daily drivers, supercars, EVs, vans and HGVs.

01

Daily Drivers

Ford, Vauxhall, Toyota, VW, Hyundai, Kia . Every mainstream brand. Same-day mobile tyre fitting and recovery, fixed price, no fuss.

02

Prestige Vehicles

BMW, Mercedes, Porsche, Range Rover, Bentley, Ferrari. Manufacturer-spec tyres, run-flat certified, damage-free flatbed recovery.

03

Electric Vehicles

Tesla, BMW iX, Mercedes EQ, Polestar, Audi e-tron, VW ID. EV-specific tyres, correct TPMS handling, battery-floor jacking protocols.

04

Vans and Commercial

Ford Transit, Mercedes Sprinter, VW Crafter, Vauxhall Vivaro, Luton box vans. Mobile tyre fitting and recovery. Fleet accounts and invoice billing available.

05

HGV and Lorries

Trucks up to 32 tonnes, articulated HGVs, rigid lorries. Motorway breakdown recovery and on-site tyre fitting for commercial heavy vehicles.

06

Motorcycles

Sport bikes, adventure tourers, cruisers and scooters. Mobile tyre fitting on-site and damage-free recovery. Every make and model.

Where We Operate

16 counties
across England.

From the West Midlands to the Home Counties, from Greater Manchester to West Yorkshire. Every major motorway. Every major city. Real technicians, real response times.

Our largest operational areas are the West Midlands: Birmingham, Wolverhampton, Coventry, Dudley, Walsall, Solihull and Greater Manchester: Manchester, Salford, Bolton, Wigan, Rochdale, Oldham, Stockport. These regions have our fastest response times and densest technician coverage.

Across the Home Counties we cover Hertfordshire (Watford, St Albans, Stevenage), Surrey (Guildford, Woking, Croydon), Berkshire (Reading, Slough, Bracknell), Buckinghamshire (Milton Keynes, High Wycombe), Bedfordshire (Luton, Bedford) and Oxfordshire (Oxford, Banbury, Bicester).

In the East Midlands we serve Nottinghamshire, Leicestershire and Northamptonshire. West Yorkshire covering Leeds, Bradford, Huddersfield, Wakefield, is a growing area with strong fitter coverage. We also cover Cambridgeshire, Warwickshire, Cheshire and Gloucestershire.

Motorways covered
M1 M6 M25 M40 M42 M5 M62 M60 A45 A46 A14 A1(M)
West Midlands West Yorkshire Greater Manchester Surrey Hertfordshire Berkshire Buckinghamshire Bedfordshire Oxfordshire Nottinghamshire Leicestershire Northamptonshire Cambridgeshire Warwickshire Cheshire Gloucestershire
Roadway Assist fleet of vehicles demonstrating UK-wide operational scale
The Numbers

What the
numbers say.

Every claim on this page is accurate and verifiable. We do not inflate figures. The truth is good enough.

10,000+ Jobs Completed And growing every month
16 Counties Covered Across England
24/7 Service Hours 365 days, no exceptions
18min Avg Response For tyre fitting jobs
4.8 Google Rating Verified customer reviews
£0 If We Cannot Fix It No fix, no fee. Every job.

Every job logged. Every review verified. Every claim backed by real data. We do not make numbers up. We never will.

Roadway Assist technician in uniform standing confidently by a commercial vehicle
DVSA-Certified Technician Trained · Insured · Professional
The Personal Story

Why we built
Roadway Assist.

The truth is, we got tired of seeing drivers let down.

Friends and family kept telling us the same stories. The AA quoted 90 minutes. The mobile tyre fitter never turned up. The garage charged £300 for £180 of work. We watched people pay for breakdown cover for years and then get treated like a number when they finally needed help. We watched price-led mobile fitters cut corners on tyre quality. We watched people get stranded on motorways with no real help in sight.

So we built the service we wished existed. One that picks up the phone the first time. One that turns up when it says it will. One that charges fair prices for proper work. We are not perfect, and we do not pretend to be. Every customer we serve deserves better than what was previously on offer. That is why we built Roadway Assist, and that is the standard we hold ourselves to.

Elham K. Naimee Founder, Roadway Assist Ltd
We answer the phone

Day, night, Christmas, 3am. A real person answers every call. No menus, no hold, no voicemail.

We turn up when we say

18-minute average response. We confirm your ETA on the call and we stick to it.

We charge fair prices

Fixed price confirmed before dispatch. No padding, no surprises, no change when the job is done.

We use proper parts

Brand-new premium tyres only. No part-worns, no budget substitutions, no exceptions.

Open 24 hours a day, every day of the year. Even Christmas. Even at 3am.

On call now
Questions

Frequently
asked.

The questions visitors ask most before deciding to call us. Straight answers, no fluff.

Call Us Now
No membership required Fixed price upfront No fix, no fee DVSA certified
01 Is Roadway Assist a legitimate company?
Yes. Roadway Assist Ltd is a registered UK company, fully insured and DVSA-certified. We have completed over 1,200 jobs since launching in 2024 and hold a 4.8 Google rating from verified customer reviews. Our company registration can be verified through Companies House.
02 Who owns and runs Roadway Assist?
Roadway Assist was founded by Elham Naimee in 2024. The business was built to address a gap in the UK roadside assistance market: reliable, premium mobile tyre fitting and vehicle recovery without annual membership or breakdown cover subscriptions.
03 How is Roadway Assist different from the AA or RAC?
Three key differences. First, no membership: you pay per job only. Second, faster response: 18 to 30 minutes average versus the 60 to 90 minutes typical from national providers. Third, premium service: brand tyres only, fixed price confirmed before dispatch, real person on the phone every time.
04 Do I need breakdown cover or a membership?
No. No membership, no annual fee, no subscription. You call when you need us, we quote a fixed price, and you pay only if we fix the problem. We are a pay-per-job service, not a breakdown cover provider.
05 What areas do you cover?
We cover 16 counties across England including the West Midlands (Birmingham, Wolverhampton, Coventry), West Yorkshire (Leeds, Bradford), Greater Manchester, and the Home Counties (Surrey, Hertfordshire, Berkshire, Buckinghamshire, Bedfordshire, Oxfordshire). All major motorways including the M1, M6, M25, M40, M42, M5 and M62 are covered.
06 How much does it cost?
Every job is quoted at a fixed price before we dispatch. We confirm the exact amount on the phone. That is what you pay. No call-out charges, no hidden fees, no price changes when the job is done. Call us for an immediate quote.
07 Do you cover prestige, electric and commercial vehicles?
Yes. From everyday cars to Bentley, Porsche, Ferrari and McLaren. Electric vehicles including Tesla, BMW iX, Audi e-tron and Polestar. Commercial vehicles from Transit vans up to 32-tonne articulated HGVs. Prestige and EV vehicles are handled by technicians trained specifically for those vehicle types.
08 What if you cannot fix my vehicle?
You pay nothing. Our no-fix, no-fee policy applies to every job without exception. If our technician arrives and cannot complete the repair or recovery for any reason, you are not charged.