Car Breakdown
Birmingham.

Michelle was passing Shirley station at 8:05am on her morning commute when the DPF warning came on solid. She'd been worried it might happen — lots of short journeys recently. She pulled into a side street and called 07782 622388 at 8:07am. “The person on the phone told me what was likely happening before I'd even finished worrying about it. They clearly knew their stuff.”

Mechanic arrived at 8:25am — 18 minutes. OBD scan confirmed DPF soot load at 74%. Forced regen cycle started from the diagnostic laptop. Twenty-two minutes later — DPF clear, fault code wiped.

Michelle back on the road at 8:49am. At her desk by 9:08am. Nobody in the office knew her car had broken down that morning.

Ajay returned to the Touchwood car park in Solihull after his lunch break to find his Vauxhall Corsa completely dead. Interior light left on — battery fully flat. He'd tried jump leads from another driver but the battery was too far gone. He called 07782 622388 at 1:35pm. “Roadway said they'd bring a replacement battery. That was it.”

Mechanic arrived at 1:54pm — 19 minutes. Battery load tested — confirmed failed (2.1V under load). Replacement Vauxhall Corsa battery from van stock. Fitted in 15 minutes.

Ajay drove back to his office. Afternoon meetings started on time. Second time he's used Roadway Assist in six months.

Claire was driving to school on the A34 near Hall Green at 7:45am when the engine management light came on. She'd had the same warning before — last time it cost £380 at a dealer. She pulled over and called 07782 622388 at 7:47am, mentioning it was a BMW 118i F40.

Mechanic arrived at 8:05am — 18 minutes. BMW-compatible OBD scan confirmed fault code P0299 — turbo underboost. Live data showed the fault was intermittent and sensor-driven, not mechanical. Fault code cleared. Engine management light off.

Claire drove to school — arrived 8:32am, 13 minutes before her first class. She has since saved approximately £380 in unnecessary dealer diagnostic fees. The fault has not reappeared.

Tariq's Nissan Qashqai went into limp mode on the A4040 near Acocks Green at 8:30am — engine power dropped to 30%, speed limited to around 30mph. He pulled into a residential side street and called 07782 622388 at 8:32am, describing sudden power loss with no initial warning lights.

Mechanic arrived at 8:49am — 17 minutes. OBD scan: P0299 — variable geometry turbo actuator fault. Live data confirmed the VGT actuator was sticking. Mechanic manually actuated the mechanism — it freed. Fault code cleared. Full power restored.

Tariq arrived at his site meeting at 9:15am — 15 minutes late but the meeting had been delayed anyway. Client never knew about the breakdown.